New Contact Information
We have a new number and email for enforcement/bylaw complaints/concerns.
Enforcement Services Phone: 825-605-5432
Enforcement Services Email: enforcement@edson.ca
In person: Edson Protective Services Building at 4835 - 6th Avenue, Edson, Alberta.
Mail: Edson Protective Services, 605 50th Street, Box 6300, Edson, AB, T7E 1T7
Report-A-Problem: www.edson.ca/report.
You may also wish to follow us on our Facebook page!
Edson Enforcement Services is comprised of both Bylaw Enforcement Officers and Community Peace Officers. The team helps ensure resident and visitor safety and well being. The department investigates complaints and proactively conducts investigations related to municipal bylaws, and provincial statutes.
Enforcement Services works collaboratively with other law enforcement agencies, municipal departments, provincial departments, non-profit organizations and others towards a safety community.
Community Peace Officers are appointed under the Peace Officer Act by the Province of Alberta and work to enforce provincial legislation, including:
- Animal Protection Act
- Dangerous Dog Act
- Environmental Protection and Enhancement Act
- Gaming, Liquor and Cannabis Act
- Petty Trespass Act
- Provincial Offences Procedures Act
- Provincial Administrative Penalties Act
- Tobacco, Smoking and Vaping Reduction Act
- Traffic Safety Act
- Trespass to Premises Act
To review the above legislation, please visit the Alberta Kings Printer.
Bylaw Enforcement Officers are appointed under the Municipal Government Act and work to enforce municipal bylaws, such as:
- Animal Control Bylaw
- Business Licence Bylaw
- Cannabis Bylaw
- Community Standards Bylaw
- False Alarm Bylaw
- Fire Bylaw
- Outdoor Burning Appliances Bylaw
- Public Conduct Bylaw
- Smoke Free Town Facilities Bylaw
- Traffic Bylaw
- Waste Management Bylaw
- Water and Sewer Services Bylaw
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Note: The portable and inflatable sign licensing does not pertain to stationary or non-portable or non-inflatable sings on your property. Permanent signs require you to apply for a Development Permit Application with the Planning Department.
To review the frequently requested Bylaws of the Town of Edson, please visit our Bylaws & Policies page.
It is important to note that Community Peace Officers and Bylaw Enforcement Officers do not investigate, or respond to Criminal Code matters. To report criminal actions within the Town of Edson, please contact the Edson Royal Canadian Mounted Police (RCMP). If there is an emergency, please call 911.
AGENT Program Information
The AGENT Program (Authorized General Enforcement for Nuisances and Trespassing) is a new initiative by the Town of Edson to enhance community safety and support local businesses. This program empowers Peace Officers—including RCMP and Community Peace Officers—to act on behalf of participating businesses to address loitering, encampments, and other disruptive activities on private properties.
Why Was the AGENT Program Created?
Edson has seen a rise in incidents involving loitering and encampments, which pose challenges to public safety, community well-being, and local business operations. Addressing these issues on private property requires additional support and a collaborative approach between enforcement services and business owners.
The AGENT Program bridges this gap by providing businesses with a streamlined way to manage disruptions legally and efficiently while fostering a safer, more welcoming environment for customers and residents alike.
How Does the Program Work?
Participating businesses authorize Peace Officers to act as their agents under Alberta legislation, including the Petty Trespass Act and Trespass to Premises Act. This enables timely interventions without the need for the business owner to be present during incidents.
Key Features:
- Registration: Businesses can register for the program and authorize enforcement services to act on their behalf.
- AGENT Sticker: Participating businesses receive a window sticker to display, signaling their inclusion in the program to enforcement officers.
- Efficient Action: Peace Officers can address loitering, trespassing, and disruptive behaviors promptly, ensuring safer business operations.
Legal Framework
The AGENT Program operates within the following legal frameworks:
- Petty Trespass Act
- Trespass to Premises Act
- Town of Edson Community Standards Bylaw
These laws ensure all actions are fair, lawful, and focused on maintaining public safety.
Benefits for Businesses
- Improved Safety: Reduces disruptive activities that can deter customers and impact business operations.
- Collaborative Support: Creates a partnership between businesses and enforcement services.
- Visual Deterrence: The AGENT sticker serves as a deterrent to unwanted activities.
How to Join the AGENT Program
Business owners interested in the program can register at the Edson Fire Hall or contact Edson Enforcement Services for more information. Together, let’s build a safer, stronger community for everyone.
Join us in building a safer, stronger community by becoming part of the AGENT Program. Together, we can ensure Edson remains a welcoming place to live, work, and do business.
Edson Enforcement Services can be contacted a variety of ways, including:
Phone: 825-605-5432
Email: enforcement@edson.ca
In person: Edson Protective Services Building at 4835 - 6th Avenue, Edson, Alberta.
Mail: Edson Protective Services, 605 50th Street, Box 6300, Edson, AB, T7E 1T7
Report-A-Problem: www.edson.ca/report.
You may also wish to follow us on our Facebook page!
When submitting a complaint to enforcement services, it is important to provide us with as much information as possible, including:
- Your full name, address, and contact information
- Type of concern with as much detail as possible
- The date, time, and location as they pertain to the complaint
- The action that you would like to see taken
- Subject of Complaints name and address (if known)
Once Enforcement Services receives the above information, they will begin to address your concern.
If an officer has not personally witnessed the infraction, you may be asked to provide a formal statement to be able to proceed with charges. Through this process, you will be asked if you are willing to testify in court as to what you witnessed. If there is insufficient evidence, we will not be able to proceed with charges.
At the conclusion of the investigation, an officer will contact you to let you know the outcome of the complaint unless you have previously indicated you do not wish to receive any follow-up.
MUNICIAL VIOLATION TAG (BYLAW TAG)
If you received a Municipal Violation Tag (Bylaw Tag) you can make payment the following ways:
- In person at the Civic Centre, 605 50th Street, Edson, AB, T7E 1T7
- By Mail to Civic Centre, 605 50th Street, Box 6300, Edson, AB, T7E 1T7
- Online, by visiting Edson Online Payments
PROVINCIAL VIOLATION TICKET
If you are issued a Provincial Summons (Part 2) in Edson, with a fine amount, you can pay your fine the following ways:
- In person at any Provincial Court
- Mailing your payment to Provincial Ticket Production Centre, 601 5th Street SW, Calgary, AB, T2P 5P7
If you are issued a Provincial Offence Notice (Part 3) in Edson, you can pay your fine the following ways:
- In person at any Provincial Court
- In person at any Alberta Registry Office
- Online at fines.alberta.ca
- Mailing your payment to Provincial Production Centre, 601 5th Street SW, Calgary, AB, T2P 5P7
If you wish to dispute your Provincial Violation Ticket, you can plea not guilty by following the instructions listed on your ticket, or you can visit: traffictickets.alberta.ca
In all instances, it is important to fully read and understand your Provincial Violation Ticket. If you have questions on how to proceed with your Provincial Violation Ticket, you can go online to traffictickets.alberta.ca or you can call the Court and Justice Services at 1-855-738-4747, between 8:15 am, and 4:30 pm (open Monday to Friday, closed statutory holidays). Further, you may wish to seek legal advice. The Law Society of Alberta has a "find a lawyer" function on their website.
Below is a summary of Enforcement Services 2023 Calls for Service.