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When to Contact Enforcement Services vs. RCMP

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We have received numerous inquiries from residents seeking clarification on when to contact Enforcement Services versus the RCMP. This is an important question, as both services collaborate and sometimes overlap in their duties.
 
Enforcement Services:
The Town of Edson Community Peace Officers are responsible for enforcing municipal bylaws, including those related to animal control, nuisance properties, traffic issues (such as parking complaints and abandoned vehicles), and other town-specific bylaws. While the RCMP can address these matters, their primary responsibilities lie in other areas, and non-emergency cases are typically referred to Bylaw Services by the RCMP.
 
Additionally, Peace Officers enforce certain provincial statutes, such as the Traffic Safety Act, the Animal Protection Act, and other provincial legislation. They are also responsible for handling found property, which is then shared with the RCMP for verification to determine whether items have been stolen.
 
Animal Control:
Enforcement Services primarily addresses issues concerning domestic animals (e.g., dogs and cats). For concerns related to wildlife or non-domestic animals that pose a risk to residents, please contact Fish and Wildlife. 
 
RCMP:
While Peace Officers can handle trespassing matters, the RCMP should be your first point of contact for trespassing-related incidents. For issues involving criminal activity or drug use, please contact the RCMP directly.
 
How to Contact Enforcement Services:
Dispatch can be reached at 825-605-5432, which is monitored 24/7. If officers are unavailable, your complaint will be logged and addressed once they are on shift. For non-urgent matters, you can email enforcement@edson.ca; however, please note this email is not monitored for complaints and is intended for general inquiries.
 
How to Contact the RCMP:
For emergency situations, please dial 911. For non-emergency police matters, you can contact the RCMP at:
  • Office line: 780-723-8822
  • Complaint line: 780-723-8800
  • Email: kedsondetgeneral@rcmp-grc.gc.ca (Please note this email is not monitored for complaints and is intended for general inquiries.)
We hope this helps clarify when to contact each service. Thank you for your attention, and for helping us keep Edson safe and well-managed!